Long-tail capacity
Customer requirements fully sourced
Track previously uneconomic or unanswered requests separately from routine replenishment.
Mandel for wholesale & distribution
Take on more orders without growing the follow-up list.
Mandel runs the supplier work behind your catalogue: sourcing, order confirmations, price changes, invoice checks, and contractual credits.
Built around the work your team does.
Showing workflows and ROI for Industrial & MRO distribution.
The small, infrequent parts request can take as much work as a large order. Missing supplier replies and incomplete quotes make the long tail expensive to serve.
Source a multi-line customer requirement.
- Customer parts list
- Approved supply base
- Required quantity and date
- 1
Ask the suppliers
Issue the RFQ, chase non-responses, and pursue the lines a supplier left out.
Every requested line has a response or a named gap
- 2
Compare the offers
Normalize units, pack sizes, minimum quantities, freight, and lead time for the buyer.
Comparable landed-cost inputs
- 3
Execute the purchase
After selection, place the order, check the acknowledgement, and keep following the delivery.
Confirmed commitments for customer service
- 4
Collect what is owed
Check the invoice against the deal and pursue eligible rebates or claim credits under your rules.
Verified correction or credit
Your team keeps the decisions. Your buyer selects suppliers and approves non-standard terms. Sales owns the customer price and promise; Mandel supplies the current purchasing facts and follows the approved work.
ROI for Industrial & MRO distribution
Measure completed work, financial results, and the orders each buyer can handle
Buying performance
Qualified quote coverage and cost
Compare equivalent offers and actual awarded prices. An additional quote is not automatically a saving.
Back-end income
Contractual credits confirmed
Measure each claim from eligibility to credit receipt, net of credits the team was already collecting.
Baseline your workload before rollout. Compare completed work, buyer time, and verified financial outcomes afterward. Capacity released is not automatically payroll saved, and an identified issue is not a recovered credit.
How to build the financial caseWork across more than one industry?
Start with the work
on your desk.
Bring a supplier request, an open order, and the documents behind it. We’ll map what Mandel can run, what stays with your team, and how to measure the return.
Walk through your workflow (opens in a new tab)Agree the scope before the rollout.
Choose the supplier work your team actually does. An RFQ-led distributor and a price-list-led retail buyer need different starting workflows, even when both run the same ERP.
Execution depends on connected systems and the permissions you grant. A historical review is read-only; live actions require a separate agreement.