EP 019: Startup of the Week: Mandel AI
What happens after the PO leaves the ERP? Nick Gospodinov joins Jyothi Hartley to discuss supplier communication and the realities of adopting procurement AI.
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Resources
Conversations, updates, and practical guides for the work behind direct-materials orders.
Perspectives from the procurement community.
What happens after the PO leaves the ERP? Nick Gospodinov joins Jyothi Hartley to discuss supplier communication and the realities of adopting procurement AI.
Prepare the RFQ, resolve technical questions and expiring offers, and give your buyer a comparison they can use.
Practical guide
Normalize supplier quotes by specification, quantity, price basis, delivered cost, timing, and exceptions before making an award decision.
Read the guideGuide and template
Build an RFQ around exact material requirements, delivery schedules, response fields, and explicit exceptions, with a reusable supplier template.
Read the guidePractical guide
Track quote validity, internal decision deadlines, and changing availability so an approved purchase still has a usable supplier offer behind it.
Read the guidePractical guide
Use targeted RFQ reminders, clarification requests, and validity checks to turn supplier replies into offers a buyer can evaluate.
Read the guidePractical guide
Route drawing, specification, and material questions to the right owner, then carry the approved answer through to a revised supplier response.
Read the guideConfirm the order, track split deliveries and date changes, and resolve missing documents before the parts are needed.
Practical guide
A practical follow-up process for missing PO acknowledgements, partial confirmations, and supplier changes that need a buyer decision.
Read the guidePractical guide
Work a PO amendment through approval, supplier acknowledgement, implementation, and read-back without accepting stale or conflicting revisions.
Read the guidePractical guide
Identify the required certificate, match it to the correct shipment and lot, obtain missing evidence, and hand it to quality for disposition.
Read the guidePractical guide
Transfer supplier commitments, unresolved decisions, deadlines, evidence, and system ownership so a covering buyer can act without reconstructing the desk.
Read the guideGuide and template
A line-by-line checklist for checking supplier acknowledgements against quantities, specifications, prices, dates, and approved PO changes.
Read the guidePractical guide
Define requested, promised, dispatch, receipt, and usable dates, preserve revisions, and turn supplier date changes into clear buyer actions.
Read the guidePractical guide
Turn a late supplier commitment into a line-level recovery plan with feasible options, named decisions, milestones, and receipt evidence.
Read the guidePractical guide
Reconcile ordered, promised, dispatched, received, and usable quantities across split deliveries, shortages, returns, and approved cancellations.
Read the guideValidate price changes against agreements, investigate invoice differences, and obtain a documented correction.
Guide and template
A reusable checklist for assigning an invoice issue, assembling evidence, coordinating the correction, and closing every handoff.
Read the guidePractical guide
Trace an invoice price difference to the agreed terms, send a precise correction request, and verify the final result.
Read the guidePractical guide
Validate item mappings, units, effective dates, and agreement scope before updating purchasing prices, then verify the first affected orders and invoices.
Read the guidePractical guide
Check the commercial terms behind a matched purchase order, with a practical review for stale prices, amendments, and effective dates.
Read the guidePursue rebates, price protection, returns, and rejected claims through to a credit reconciled with finance.
Practical guide
Turn a supplier rebate agreement into a checked transaction population, supported claim, and verified financial outcome.
Read the guidePractical guide
Reconcile rejected claim lines to supplier authorisations, customer sales, returns, and previous claims, then track corrected amounts through settlement.
Read the guideGuide and template
Assemble an evidence pack for a price, rebate, shortage, or other agreed supplier claim with clear coverage, calculations, and next steps.
Read the guidePractical guide
Build an agreement-backed price protection claim with a cutoff inventory snapshot, eligibility reconciliation, duplicate checks, and verified closure.
Read the guidePractical guide
Coordinate an authorised supplier return from affected lots through dispatch, supplier acceptance, replacement inspection, and verified credit.
Read the guidePractical guide
Keep promised credits, issued documents, finance verification, and settlement visible so supplier claims do not stop at an email.
Read the guideEvaluate AI on orders you know, set a baseline, and keep potential value separate from verified outcomes.
Guide and template
Define which supplier actions AI may take, which need a buyer decision, and what evidence, limits, and stop conditions each action requires.
Read the guidePractical guide
A practical procurement AI evaluation: select real orders, test difficult cases and approvals, inspect completed work, and build a defensible pilot scorecard.
Read the guidePractical guide
Build a time-ordered historical replay with source records, independent review, normal cases, and a clear distinction between proposed actions and verified outcomes.
Read the guidePractical guide
Build a procurement value ledger that separates potential exposure, accepted claims, issued credits, settled benefit, and operational work still open.
Read the guideCompare your options, decide which supplier work to hand over, and get your buying team ready.
Guide and template
Compare hiring, outsourcing, building and buying for direct-materials procurement, including the follow-up each option leaves with your team.
Read the guideGuide and template
Prepare your team to hand supplier work to Mandel: choose the first job, set approvals, review past orders and check the results of live work.
Read the guideGuide and template
See how supplier follow-up, delivery changes and approved updates fit around SAP, NetSuite and Dynamics 365, with a workbook for your buying and systems teams.
Read the guideSee how it works alongside your AI tools, supplier portals, and EDI.

We've raised our $3.9M seed round to build a system that runs direct-materials operational work. Here's where we've been, where we're going, and why this matters.